Refund Policy
At Veta AI, we strive to deliver high-quality AI solutions, automation services, and digital products. This Refund Policy outlines when refunds may or may not be applicable.
Digital Services & AI Solutions
Due to the nature of our services including AI Agents, ChatBots, Voice Bots, Automation Systems, Custom Development, Consulting, and Website Development all purchases are generally non-refundable once the service has been initiated or delivered
Subscription & Usage-Based Services
For subscription-based or usage-based services:
Charges are billed based on usage, plan selection, or agreed scope.
Refunds are not provided for partial usage, unused credits, or mid-cycle cancellations.
You may cancel future renewals at any time to avoid upcoming charges.
Custom Development & Enterprise Projects
All custom development, integrations, and enterprise solutions are non-refundable once work has started. This includes planning, development, testing, deployment, and consultation phases.
Trial & Demo Access
Free trials, demos, or promotional credits (if offered) are provided as-is and are not eligible for refunds.
Exceptional Circumstances
Refund requests may be considered only under exceptional circumstances, such as:
Duplicate charges
Billing errors caused by our system
Services not delivered as agreed due to a verified technical issue
All such requests are reviewed on a case-by-case basis.
Requesting a Refund
If you believe you qualify for a refund, please contact us within 7 days of the charge with relevant details at.
contact@vetaai.com
Changes to This Refund Policy
Veta AI reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.
Contact Information
For any questions related to refunds or billing, please reach out to our support team at contact@vetaai.com.